Physical Gift Cards will be delivered in 5-10 business days if the free shipping option is selected.
eGift Card orders will be delivered within 5 minutes of an order. However, email carriers and other issues can delay your order. If the eGift Card is not received within 4 hours of purchase, please email us at:
You will receive an email that contains a link to your eGift Card. When you receive this email, click the link to view the eGift Card. You can either print the eGift Card from your computer or use it directly from your mobile phone.
The eGift Card you receive may be used at the store location, they are not redeemable online.
Print the card, and present at any Dave & Buster's location for use.
If you have lost your card, and the value still remains on that card, please contact Gift Card support at (855) 895-9702 and we will reissue the card. If the card no longer contains value, and you feel that this was fraudulent in nature, an investigation will be conducted. Resolution may require that the customer sign an affidavit with a notary public relative to the missing product. To begin an investigation into such an issue, please contact Gift Card support.
Yes, simply have the card sent directly to the recipients email at the time of purchase or you can regift the eGift Card to them after you send it to yourself. Additionally, you can print the eGift Card and hand it to the recipient.
No, if you choose to print the eGift Card then any standard printer will work and any Dave & Buster's location will accept the eGift Card if it is printed without color.
No. There is no expiration date on your eGift Cards.