PARTIES & EVENTS FAQs

Frequently Asked Questions

For All Birthday Parties

Can I bring a cake or cupcakes?

Absolutely! We will provide plates, napkins, silverware and all utensils needed for your cake-cutting and serving, should you wish to bring one with you. Unfortunately, we are not able to store or refrigerate an outside cake.  

We do ask that it is store-bought or bakery made and not ice cream or an ice cream cake. 

For adults, we also offer delicious dessert choices that can be added to your birthday package.

What does Dave & Buster's provide for the guest of honor?

The birthday honoree receives tickets or extra game play on their game card depending on the package purchased.

Can I decorate for the birthday party?

Decorations are allowed, but please no confetti, glitter, silly string or candles (other than for the cake).

How long do Power Cards® last?

The games in the Million Dollar Midway require a Power Card with electronic chips to play. When you buy or recharge a Power Card, the chips are loaded onto it. The duration of Power Cards varies depending on the skill of the player and the games played. A general idea is:

$10 Power Card = approximately 30 minutes of game play
$15 Power Card = approximately 45 minutes of game play
$20 Power Card = approximately 60 minutes of game play

Want to know more about Power Cards? LEARN MORE >

What are my options to extend game play?

For just $5 more per Guest, you can add Unlimited Video Game Play which will give your Guests unlimited play on our non-redemption games. You may also SuperCharge your Power Cards and get 25% more chips!

What do I need to do to book a birthday party?

Book Online Now or Contact a Planner and they'll put together a contract for you. After reviewing it, just sign and return the contract along with a 50% non-refundable deposit. We accept payment by credit card or cash. Then, invite your Guests and we'll do the rest.

Can I hold an event space without a deposit?

In most cases, as a courtesy to you we can hold event space for 72 hours after booking, depending upon event date. This gives you time to solidify the details of your event. After 72 hours, a deposit is required to guarantee space for the day of your event. Contact your local representative for details on courtesy holds based on your specific event date.

What if some of my guests do not show up? Do I still pay for them?

When booking a special event, we require a final headcount five (5) business days prior to your event. You'll be charged for this final count or the number of Guests in actual attendance, whichever is higher. Encourage your Guests to RSVP and show up for the fun!

What happens if more guests arrive than the contracted amount?

Seating is guaranteed for the numbers of Guests on the contract. If your guest count increases beyond the capacity of the assigned event area, other options are subject to availability and are not guaranteed.

If my room includes AV, do I still need to bring in my own laptop or does Dave and Buster’s provide one?

Hosts should bring an HDMI or VGA compatible laptop to display presentations in rooms with AV. AV needs should be discussed with your coordinator at least 5 days prior to your event. Unfortunately, we are not able to provide a laptop for display purposes.

For Kids Birthday Parties

What are Power Taps?

Power Taps are a fun new way to play Dave & Buster's games! They can be used exactly like a Power Card® to activate a game or to redeem tickets for prizes — except that they take the form of a wand, a lanyard or a wristband! To activate a game, just tap your Power Tap on the screen of the game, unlike a Power Card which must be inserted into the swipe.

Power Taps Image

How long will the kids’ birthday party last?

Kids' birthday parties are booked for two hours; however, after your scheduled event time ends, you are welcome to stay and play games in the Million Dollar Midway for as long as you like. Each location does offer set hours for kids' birthday parties.

How many guests are required to book a kids' birthday party?

A minimum of 10 guests are required for the Field Goal package. A minimum of 15 guests are required for the Kick off Buffet package. Maximum seating capacity varies by location.

Locations may require a minimum spend depending on the location and time of event.

Do I have to provide food for adults that attend my kids' birthday with their children?

Seating is provided based on kids’ birthday package count plus chaperone requirement. Additional adult seating requires food service. For adults attending, you can add them to your selected package or allow them to order off the regular restaurant menu.

Can I book a kid's birthday party online?

Booking online is fast & convenient! To get started, you just need your preferred event date, guest count and credit card. BOOK ONLINE NOW ›

The date or time that I need for my child's birthday isn't available online. What are my options?

A limited amount of event space is available online. If you do not see the date or time you are interested in, try choosing an alternate date.

Online Booking is not yet available for the below locations. Please call to speak with our local party planners!
- Cary, NC: 919-535-6806
- Utica, MI: 586-930-0047
- Livonia, MI: 734-452-4606
- Kentwood, MI: 616-224-8806
- Salt Lake City, UT: 385-285-7321
- Phoenix, AZ: 480-612-8526

How do I know if my event is confirmed?

Once you agree to the terms and conditions and pay your 50% deposit, your event is confirmed with us. You will receive a confirmation email as well as a phone call from a local sales representative within 24 business hours of booking your event online.

How do I make changes to my event after it is confirmed?

To make changes to your event after it is confirmed, please call or email your sales representative listed on your email confirmation. They will be happy to help you!

Can I cancel my event?

A 50% non-refundable deposit is required to book your event online. If you need to look into moving your event date or time, please contact your sales representative listed on your email confirmation and they will work with you to find alternative dates.

For Adult Birthday Parties

Where will my adult birthday party take place?

Adult birthday parties take place in either our private or semi-private event areas. Our private event spaces offer full audio-visual capabilities. Many of our semi-private event areas include billiards and shuffleboard tables - added fun for your guests. Browse venue info here then contact a Party Planner.

PLEASE NOTE: Rental fees for these areas apply.

How many guests are required to book an adult birthday party?

Our private event spaces require a minimum of 15 guests ordering from our Buffet Service. In some locations, we also offer party platters in semi-private event areas for smaller groups.

Are drinks included in buffet packages?

Unlimited soda, coffee & tea are available at an additional cost. We can also offer a cash bar, open bar, drink tickets and bar by the hour in locations where available.

For Corporate Events

Do you offer Team Building?

Dave & Buster's wants to ensure all of our guests have the safest fun possible. We have temporarily removed Team Building activities as an option. Stay tuned for updates because team collaboration is what we do best and we look forward to bringing back good, clean fun to your team outing! Check out our Team Building packages for the future here:  LEARN MORE ›

What is the minimum for private rooms?

Our private event spaces require a minimum of 15 guests ordering from one of our D&B Packages.

CONTACT AN EVENT PLANNER TO GET STARTED ›

Advanced booking notice varies by location. Timeline starts at 72 hours and ranges up to 14-days due to regional restrictions. If you are outside of our booking window you are welcome to join our restaurant on a first come-first served basis.